galmgf1969
01-01-1970 02:00
Superb 4th visit. We have just returned from our 4th trip to this wonderful hotel. We arrived on my birthday quite late and were able to have a very decent meal around midnight in Peoples restaurant before going to bed.
Check in felt very rushed this time- perhaps the staff thinking we would want to get to our room asap - which we did but the Lumin app was installed on my phone and briefly explained.
We went back to reception the next day to ask about a few things - for example how many times we could Peoples restaurant in the evening but we didnt get a clear answer on this. it didnt matter really though as the staff said we could eat there really any time we liked. The manager of Peoples is a really helpful and kind guy too.
The Lumin app works very well and is easy to navigate- I was always answered quickly and professionally and nothing was too much trouble.
We booked the same room type as last year but noticed immediately it was a bit narrower- it was on the end of the block- as we couldn't fit our wheel chair past it so had to leave it near the door.
The hotel also very kindly sent a bottle of bubbles and a delicious cake for my birthday which was a lovely thought.
The room was perfectly clean and modern as always but neither of is enjoyed being so close to the pool and music area so we were able to change rooms efficiently and without any hassle.
All the staff at the hotel were at their usual impeccable standard -they really cant do enough for the guests. They always have time for a quick chat and a smile and are so helpful with everything.
Food and drink were excellent -infact the cocktails were the best we've ever had there.
Secret beach continues to be the jewel in the crown and sitting in the Azur restaurant for lunch really offers the best views in the whole resort.
We have to mention Maher who is simply the most helpful, professional and caring member of staff we have ever met at any hotel -he really is the best and always had time to chat, check we were enjoying ourselves, explain something and generally take our stay to another level. He is just brilliant.He really did enhance our whole holiday experience.
So we're home and thinking about our trips to Turkey next year- thank you RPG and the whole team. .
jasper214
01-01-1970 02:00
GONE DOWN HILL. My wife and I returned to the Rixos Göcek having been there the same time last year .A lot has happened in a year there was a lot of new staff all over that didn’t know what they were doing,they had done nothing to the place in the time it closes down
Even when we were leaving we were not approached and asked had we had a good time even though we waited in reception for half an hour for coach to pick us up
Can commend the waiters on the beach that don’t stop all day ,it’s strange that you have to leave the resort to find the best staff
Food was good in all the restaurants especially the restaurant at the beach was great
Found the barman at the pool bar was pig ignorant he just ignored you as if you didn’t exist ,on the last night we was sat out watching the show to witch we tried to order drinks after an hour of trying we eventually got served only to be given a bottle of beer with no glass I then managed to mention this to the bar manager to which he then sent the girl back with a glass 15 minutes later .Can’t get my head around this being a 5 star resort and they give drinks out without glasses would I recommend this place No I had done the year before but not know it has to pull its socks up a lot to get to where they was the year before. .
lyndahK2782AK
01-01-1970 02:00
Wonderful family holiday!. Visited with family on their 3rd visit! What a wonderful holiday. Lovely surroundings, beautiful gardens, delicious food in each restaurant.
Staff extremely friendly and attentive.
Rooms clean and well equipped, maybe a little dated. Comfortable bed, very quiet surroundings.. .
hannahm255
01-01-1970 02:00
Second visit - would definitely return!. We spent a week at the Rixos Premium Gocek in November 2025, after our original stay in May/June 2024.
The hotel lived up to the same great expectations that led us back here for our second visit. I have stayed at other 5* resorts in Mexico, Egypt and Cape Verde and this is by far the best.
Staff:
Professional, friendly and attentive throughout the entire hotel, exactly what a 5* hotel should be. Nothing was ever too much trouble.
The hotel itself:
The grounds were clean and immaculately presented. All communal areas were the same. Exactly the high standards we experienced in 2024.
Rooms
Great cleaning staff - our rooms were always cleaned extremely well, amenities replenished daily. The beds and pillows were very comfortable, we slept incredibly well (better than we do at home). I forgot how great the rain showers are!
Food
Great food, plenty of variety, and the a la carte restaurants are well worth a visit. Will miss the huge varieties of salads and grilled meats.
Boat trip
The complementary boat trip is well worth the time investment. We went in 2024 and again this time. Plenty of stops for swimming, and lunch is included.
Improvement opportunities:
If we could give some feedback on minor improvements:
1) the music around the pool could be more varied. We listened to the same playlist every day. This was just our preference and it wouldn’t stop us from visiting again.
2) The lack of spoons in the buffet restaurant. As there are no spoons on tables, we would expect to see them available in the locations where spoons are needed (I.e., next to dessert). We had to visit the ice cream station to find a spoon for our tiramisu. Again, this wouldn’t stop us from visiting again, just some feedback that may help the flow of the restaurant.
3) We were approached often for feedback. This is great as the hotel genuinely want to seek out feedback to improve. However, we were approached by 4 different people in the space of 1 hour on our final day while we were trying to eat / play a board game. Putting feedback boxes / QR codes around the hotel might be an additional way to capture feedback? We did not receive so many questions last year.
Thanks for a great stay! We’ll be back.. .
yef66
01-01-1970 02:00
Cannot wait to go back - we love it.. This was our fourth time to the Rixos Gocek and it will not be our last. The 13+ concept works very well for us and our teenage son.
The grounds are beautifully tended and the hotel’s setting, in the bay, with the marina, landscape, islands and private beach (accessed by free and frequent hotel launches) is just stunning.
The hotel staff work very hard to ensure the needs of all guests are met and in particular Mr Maher as Guest Operations is an attentive, professional and dedicated host. My husband has had several back operations and Mr Maher, acutely aware of guests needs, has always endeavoured to assist with our accommodation. The staff are amazing, but it is not an understatement to say that Mr Maher had made the Rixos experience for us.
The restaurants cater for many tastes and the food is exquisitely fresh and well prepared.
The two pools, one of which is sea water are both extremely clean and well managed.
The private beach has its own bar restaurant and is simply a hidden gem. The private launches from the hotel grounds make you feel like a celebrity.
With premium drinks as part of the all inclusive concept and skilled staff making any cocktail of your choice, you cannot want for anything more.
Gocek is a ten minute walk along the water’s edge and is a pristine small village with a host of amazing restaurants and bars should one venture from the hotel.
We will be back in the spring.. .
jenniferhQ6215GC
01-01-1970 02:00
Exceptional!. I would like to express my personal thanks to Mr Maher Babboudi Guest Relations Manager at the Rixos Premium Gocek for his exceptional professionalism and knowledge o fevery detail. He was always there to assist us ans made sure everything was perfect concerning our time at the hotel. We had a lovely holiday! Jennifer Hibbins. .
Garethhudson1
01-01-1970 02:00
Wow - beautiful location, wonderful hotel, looking forward to visiting again in the future.. Wonderful holiday in this beautiful hotel.
Our room was in block 18 and was huge, massive bathroom, huge bed and separate tv area with a sofa, very clean. Nice toiletries provided in the shower. Mini bar was topped up every day.
We had fresh omelette from the turquoise restaurant in the morning which were great. We didn’t find the rest of the hot breakfast food great but that may just be our taste! Starbucks was great and Deniz was always very friendly whilst making my morning flat white - thank you! We didn’t really enjoy turquoise buffet in the evening so only used it once, the people’s à la carte was a great option which we used other times. Great food and service there.
Both the pool and secret beach were great for the day time and we were very well looked after by the waiters at both locations. Branded drinks in all of the bars including 3 x different bottled beers was really appreciated. Lovely cocktails.
The free boat trip was a lovely experience and I would definitely do it I visited again.
The best endorsement I can give to the hotel is that since we have been here, my wife has subsequently booked to visit the hotel with her mum in April.
Thanks for a wonderful holiday, look forward to coming again in the future!. .
Adventurer607995
01-01-1970 02:00
Definitely return 👍. Just back from 7 nights in this wonderful hotel , I was a tad concerned when I read some of the reviews , however that soon disappeared when we arrived .
Yes the weather was a bit mixed , and the mosquitoes a tad annoying , most folks seemed to have a few bites , but if you put on anti midge spray then all good .
The food was first class especially the turquoise restaurant which was a buffet but for us it was excellent 👏👏 we did use the people’s at lunch time , again first class , staff were brilliant in both places . The restaurant at the secret beach was definitely the best and an amazing experience , loved the wee sea taxi which took you over .
The cocktails were amazing , and the best I’ve had when on holiday , Special call out to Haken at the poolside who walked around tirelessly serving everyone drinks 👏👏.
Also special call out to Maher, guest relations manager who was such a nice genuine chap , always checking that we were happy .
The rooms were amazing and cleaned to such a high standard , honestly a fab experience, we will definitely return , probably go a bit earlier as understandably weather can be a bit of a hit or miss at that time of year .
So if you’re planning to go then then you’ll love it !,. .
G7674TTyanak
01-01-1970 02:00
Dream Holiday in Göcek 🥂😍🍾. It was wonderful Holiday. The foods and the drinks delicious. Secret Beach cocktails amazing. And also the A Carte restaurant Teppenyaki just try it. 😋 The live music at the evening in Nox Bar we enjoyed it. And the services really professional. The boat trip to the islands its a dream. We will definitely come back. The rooms very nice, clean and comfortable. Thanks to HK Manager Ahmet and Operation Manager Ibrahim. Thanks all the Rixos Family. ❤️. .
M354TZalanl
01-01-1970 02:00
Excellent Value and Staff. We were new to AI Holidays, but when our friends asked us to join them in October we did not hesitate. I have to say it is excellent value for mone, the staff are brilliant and could not do enough. Mt wife has a severe food allergy but nohing was a problem. I would like to send my sincere best wishes to Maher, the guest relations manager. He was absolutely first class and his personal attendance to us during our stay was above and beyond.. .